Massage Envy

Bellevue, WA

Independent studio
Swedish
Deep tissue

Address

15100 SE 38th St #306, Bellevue, WA 98006

Open in Maps (Bellevue, WA)

Hours

Hours are not posted. Confirm before you go.

Phone

+1 425-957-7979

Services

Swedish, Deep tissue

Price

From $49

Relaxation Massage: $95 · 60 min · Introductory Rate Offer
Relaxation Massage: $155 · 60 min · Non-member Rate
Relaxation Massage: $85 · 60 min · Member Additional Rate
Relief Massage: $95 · 60 min · Introductory Rate Offer
Relief Massage: $155 · 60 min · Non-member Rate
Relief Massage: $85 · 60 min · Member Additional Rate
Relaxation Stretch: $95 · 60 min · Introductory Rate Offer
Relaxation Stretch: $155 · 60 min · Non-member Rate
Relaxation Stretch: $85 · 60 min · Member Additional Rate
Relief Stretch: $95 · 60 min · Introductory Rate Offer
Relief Stretch: $155 · 60 min · Non-member Rate
Relief Stretch: $85 · 60 min · Member Additional Rate
Mobility Stretch: $95 · 60 min · Introductory Rate Offer
Mobility Stretch: $155 · 60 min · Non-member Rate
Mobility Stretch: $85 · 60 min · Member Additional Rate
Rapid Tension Relief: $54 · 30 min · Introductory Rate Offer
Rapid Tension Relief: $78 · 30 min · Non-member Rate
Rapid Tension Relief: $49 · 30 min · Member Additional Rate
Clarifying Acne Facial: $95 · 60 min · Introductory Rate Offer
Clarifying Acne Facial: $155 · 60 min · Non-member Rate
Clarifying Acne Facial: $85 · 60 min · Member Additional Rate
Age-Defying Facial: $95 · 60 min · Introductory Rate Offer
Age-Defying Facial: $155 · 60 min · Non-member Rate
Age-Defying Facial: $85 · 60 min · Member Additional Rate
Brightening Facial: $95 · 60 min · Introductory Rate Offer
Brightening Facial: $155 · 60 min · Non-member Rate
Brightening Facial: $85 · 60 min · Member Additional Rate
Calming Facial: $95 · 60 min · Introductory Rate Offer
Calming Facial: $155 · 60 min · Non-member Rate
Calming Facial: $85 · 60 min · Member Additional Rate
Tone-Balancing Facial: $95 · 60 min · Introductory Rate Offer
Tone-Balancing Facial: $155 · 60 min · Non-member Rate
Tone-Balancing Facial: $85 · 60 min · Member Additional Rate
Back Facial: $107 · 60 min · Introductory Rate Offer
Back Facial: $167 · 60 min · Non-member Rate
Back Facial: $97 · 60 min · Member Additional Rate
Microderm Infusion: $180 · 60 min · Introductory Rate Offer
Microderm Infusion: $250 · 60 min · Non-member Rate
Microderm Infusion: $170 · 60 min · Member Additional Rate
Clarifying Acne Chemical Peel: $180 · 60 min · Introductory Rate Offer

Moderate

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What it is like

Reviews from around the web, boiled down so you can decide.

Massage Envy - Bellevue Eastgate provides customized massage sessions and skin care treatments. The services include relaxation massage, relief massage, and mobility stretch, each designed to address different needs such as stress relief, pain management, and improved flexibility. Clients can also opt for facials like the Clarifying Acne Facial, Age-Defying Facial, and Brightening Facial, which are tailored to specific skin concerns. The facility is noted for its clean and relaxing environment. The business offers a membership program that includes discounted rates on services. For booking, clients can use the online scheduling system or contact the location directly at +1 425-957-7979. The website mentions that the location is independently owned and operated, and prices may vary by service and membership status.

Reviews from around the web

Scraped from Google Maps. Quoted as written.

Devananda (Deva)
2 months ago
Today I visited Massage Envy in Bellevue. The massage therapist was wonderful, the space was relaxing, and the facility was very clean. The massage itself was exactly what I needed after being out of work for a month recovering from a health condition. Unfortunately, the checkout experience was very disappointing. I had a $100 gift card from my coworkers and provided a screenshot showing the gift card number and QR code, but it was not accepted. Instead I was charged $95 and had to send the original email after returning home. Once processed, they refunded only $95, leaving a $5 balance I won’t use since I do not plan to return. I understand policies, but customer service is about making a customer feel cared about, showing flexibility, and making people feel valued. Unfortunately, I did not feel that.
George Gonzalez
a year ago
In my first experience here, Kaelyn made my visit such a great one! She gave me all the information and found a way to fit me into a busy schedule. Love to feel as though that team went above and beyond
Allie Justice
7 months ago
I canceled my membership with the Bellevue location due to moving and planned to reinstate at another location. I had an unused massage credit that expired two days prior, and because it was over the 60 days outlined in the contract, there was no flexibility and the $95 credit was forfeited. I understand policies, but losing a prepaid credit in this situation felt unnecessarily rigid, especially when I was intending to continue services at a different location. This experience left a bad impression and is something potential members should be aware of.
Valerie Espinoza
10 months ago
To start, this was my first experience in any Massage Envy chain and my first time in Bellevue from Texas. Judging by the low rating, this experience was everything but relaxing. I was assigned to Sharon as my “masseuse” if she even is deserving of that title. She started off with a quick consultation for what was supposed to be a full body 60 minute massage. I let her know most of my tension was in my shoulder and neck area. She then proceeds to use the MOST FIRM ELBOW pressure in these regions, to which I quickly let her know hurt and if she can readjust. She kept switching from elbow pressure to forearm in the same spots over and over again, each time adding more pressure. Again, I had to ask her to lighten the pressure as it was causing more pain than anything. Out of the 60 minute massage, I would say about 45 minutes was on my upper back and the last 15 minutes being for my arms and legs. All she did for my legs was stretch and wiggle them. I don’t know to what standard Massage Envy holds their masseuses to, but this was so sub-par that I didn’t even know what to say. Coming back from the massage, I noticed a hot and tight pain on my left shoulder. I went to check it out and found the whole region red, swollen, and bruising (pictures were taken to document this and add to this review). The only reason I’m leaving any stars at all is for Dillon at the front desk, who deserves infinite stars for his kindness and helpfulness. What was supposed to be a relaxing part of our vacation ended up being the complete opposite and I hope this isn’t a representation of all Massage Envys.
Alexis Stevens
a year ago
I’ve been coming to Massage Envy for about 9 months now, and it’s been a fantastic experience! I’ve made it a point to try sessions with different massage therapists, and I’ve been pleasantly surprised by the wide range of techniques they offer. Each therapist brings something unique, which keeps things fresh and tailored to my needs. The ability to text and schedule appointments is such a convenient feature, and the staff is always lovely and accommodating. I’ve never once regretted signing up for their membership! The only thing I wish I had realized earlier is that you need to stick to the same location for your membership benefits, but overall, I’m extremely pleased with the service and experience. Highly recommend checking them out if you’re considering a membership or just need a great massage!
Jengy Matantsev
10 months ago
Ken/Chien was great! He seems to be extremely knowledgeable about deep tissue massage and possibly Acupressure as well. Please bring cash tips as Tippy charges an extra fee to the masseuse. Definitely coming again! The front folks also really helped me out in a pinch and even gave my little one a special gift. Great shop!! UPDATE: Took my elderly MIL here and she loved it!! Chien did a great job again!!!
Josephine Louise
a year ago
I just finished a year contract with Massage Envy and I did try different locations and different therapists and I was getting massages usually twice a month. I would honestly say the majority of their therapist are just not very good unfortunately. I’m one for a deep tissue and it’s really challenging to find somebody who can actually do it properly. The other thing I don’t like is that a tip is basically required. I think a tip should only be earned in my opinion. They should be paying their therapist enough money as a tip to be just a bonus. I work in the service industry and I do get tips so I’m pretty well-versed in quality service.. I do like how easy it is to book an appointment online. However, to cancel an appointment is a different story. Now that my contract is up, I can’t say I will be coming back, there’s other privately owned massage therapists that do an excellent job every time
Jolene M
a year ago
The Eastgate Bellevue location is great. I get facials at least once a month, sometimes twice. Esther is fantastic. I've been seeing her for years. The front desk personnel are always friendly and helpful.
Christin Andrew
2 months ago
They top off the facial with applying lip balm. The little things that are like a cherry on top
Susan R
2 years ago
We have been clients for over 8 yrs as members and we do not recommend this location or opting for the membership plan. If for any reason you do not use the monthly visits they make it very difficult to cancel. The owner cares nothing about working with a client. We have hundreds of dollars of hours that they will not transfer to another family member who also pays their monthly fee to use. Highly do not recommend, prefer Element Massage by far.

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The bottom line

Massage Envy - Bellevue Eastgate offers a range of massage and body care services in a clean, relaxing environment. Clients can choose from relaxation, relief, and mobility massages, as well as various facial treatments. The facility is located at 15100 Southeast 38th St., #306 in Bellevue, WA 98006.

reviews from around the web