True Fitness Gym ~ Chelan

Chelan, WA

Gym or wellness center

Address

Lake Chelan Community Center, 103 Bighorn Way, Chelan, WA 98816

Open in Maps (Chelan, WA)

Hours

Hours are not posted. Confirm before you go.

Phone

(425) 273-5762

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Reviews from around the web

Scraped from Google Maps. Quoted as written.

Patrick S (zodiac711)
5 months ago
Misleading (if not outright bait-and-switch) pricing (and zero communication)! Been coming to Lake Chelan for spring break for over a decade, and this year with a focus on health, was excited to try True Fitness as they advertise drop-in options. Instead, got a frustrating mix of being ignored, wasting time, and being quoted a higher price than what's clearly posted on their own signage. I called a month in advance and left a voicemail (but never a response). Once in town, stopped by Friday at 2 PM. No staff on site, but there's a sign telling you to call or text. Did, and then stood there waiting for over 20 minutes with no response. Eventually left, only to get a reply 45 minutes later saying someone would be there from 4-8 PM. Came back at 4:30 PM. Staff there (win), but went downhill fast... After filling out release waiver, quoted over $43 for a weekly pass. The sign taped to the inside window of the gym facing the outside clearly states $38.95 (with tax). No disclaimer, no "subject to change", just a different, lower price posted right in front of potential customers. When I asked about it, the response was basically a shrug: "prices change. " No apology. No explanation. No effort to honor the posted price. Just "I'll try to tell the owner." That's not a small oversight, that's misleading (at best). You don't get to advertise one price and charge another without expecting customers to question your integrity. To recap, while the pricing was the nail in the coffin, there are multiple issues at play: * Ignored voicemail a month in advance * No response while we were standing outside trying to get in * No clear staffed hours posted * Incorrect pricing displayed with zero accountability These are basic operational standards, and they're all being missed. For the owner, this is fixable, but only if taken seriously: * Fix or remove incorrect pricing immediately * Honor posted prices when you're wrong * Set clear expectations for response times * Post actual staffed hours * Train staff to handle issues with accountability, not indifference The equipment looked solid, which honestly makes this more frustrating. The problem isn't the gym but rather it's how it's being run. If you're a local, maybe you tolerate this. But if you're visiting and expecting basic professionalism and transparency, this place is not delivering. It's not about a few dollars, it's about trust. And right now, that's exactly what's lacking!
Darin Boyd
2 months ago
I was in town last year and tried this gym out. I was impressed with the equipment and Alicia was responsive to my text both times. I would highly recommend this gym.
sabrina persinger
a year ago
I visit Chelan frequently and I’m a competitive bodybuilder who was looking to try out a gym for the weekend. I was quite impressed. Great equipment! Very clean. Alicia was super helpful and responsive. Definitely worth checking out!!
Bob Hargadon
6 years ago
While the physical space is neat and functional, not outstanding, I CAN say that the training is superb. I've been "lifting" for almost 50 years - lots of clubs and trainers - and I can honestly say that the training experience i have had with Atiba tops them all. His focus on flexibility, mobility, agility, core and yoga, coupled with very different types of exercises - some with weights, some with rings, some stand alone - makes for an intense, educational and rewarding experience. I feel drained and on top of the world at the same time after our 50 minutes. Plus, he's super affable, listens and encourages. Check him out. Seriously.
Warren Trout
3 years ago
Very small but reasonably equipped. Dumbbells to 100. 3 squat racks. Limited weight machines. No showers!
KURT DULANEY
a year ago
Great little gym. Super nice owner.
Henry Cockerill
8 years ago
Has a good amount of up to date equipment. Looks like they do CrossFit from the equipment I saw. Seen the trainers do their thing and was impressed.
Ethan Harris
7 years ago
I had a somewhat unfortunate situation, where I thought I cancelled my membership but instead ended up paying for a year. Most of it was my bad, since I didn't notice it billing my account. They were kind enough to split the cost and get me a lot of my money back. Thank you guys so much!
Ethan
a year ago
Nice gym with helpful staff.
Gabriela Harmon
3 years ago
My to go gym when I'm here visiting. ❤️
Jannie Rose
3 years ago
Not comfortable for elderly exercise
Susan “Suuzzz” Trinidad
3 years ago
Just ok. Average at best
Roberto Castro
8 years ago
Chelan's work out spot!
Daniel Solis
8 years ago
I like it
Michael Faught
7 years ago
Fun
Margie Bray
6 years ago
Amazing personal trainings
Ravi Krishna P
2 months ago
Love the staff. Especially with whom I spoke Alicia. Great place to get workout done. I came to Lake Chelan for staycation and I took a day pass. Loved the ambiance and equipment.

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The bottom line

True Fitness Chelan provides a compact yet well-equipped gym environment with dumbbells up to 100 lbs, squat racks, and limited weight machines. Visitors highlight the clean facilities and knowledgeable trainers, though note that showers are not available on-site. Drop-in options are advertised, but some have experienced communication issues regarding pricing and availability.

reviews from around the web